Electronic health records are digital versions of a patient’s medical history and, as just about any medical professional under the sun can tell you, they can cause some serious operational issues.
Ideally EHRs should provide real-time, patient-centered records that make information available quickly and securely. This is not always the case. Some physicians have found that EHRs actually end up making their lives and work even harder, which is often due to non-intuitive software. This is one of the biggest signs you need a new EHR.
EHRs are the way of the future. Yes, there are still some healthcare providers out there, an estimated 20%, who are stuck in the era of pens and paper. That doesn’t mean you need to be, too.
If this is you, then here are a few of the biggest signs that you may need a new EHR.
You Yearn For The Good-Old-Days Of Pens And Paper
This is a bad sign, and a clear indicator that you need a new EHR. At first, this may be alright. If your EHR is new and you’re having a hard time with it, that is fine. It’s probably nothing to worry about. But, for example, if it’s been several months and you’re still having EHR-trouble, then you might want to consider switching to something new.
The Learning Curve Is Too Steep
Learning any new software takes time. However, if you’ve been working with your EHR for a while and you are still having trouble, the problem is probably not you. The probably is likely the software itself. If your car breaks down do you blame yourself? No, you blame the car! The learning curve being too steep is one of the biggest signs that you need a new EHR.
Your EHR Isn’t Compatible With Multiple Devices
This is a big one. If your EHR isn’t compatible with multiple devices then again, it may be time to switch. Approximately 92% of physicians prefer accessing their patient’s EHRs via a table. Tablets are, after all, a natural alternative to the clipboard. Unfortunately, many older EHRs are still not compatible with mobile devices which includes tablets and or iPads.
A big sign that you need to a new EHR is if your EHR does not offer the full functionality that you need. Remember: technology is supposed to work for you, you are not supposed to work for technology.
Your Software Provider Is Nickel and Diming You
In the past, the average physician could expect to pay upwards of $100,000 for EHRs. Today, the costs have gone down considerably but many practices are still spending far more than they need to. A cloud-based system, for example, may cost anywhere from $3,000 to $10,000 per year for larger practices. If you’re paying anything more than $10,000 annually than warning: you are probably paying too much!
You Can’t Get Your EHR Provided On The Phone
The final, and perhaps most obvious, sign that you need a new EHR is if you aren’t getting the technical support that you need. The EHR learning curve can be steep and it’s only natural to occasionally need some help. This is especially true in the beginning. A lack of support is a sure-fire sign that it’s time to move on.If any (or all!) of these signs apply to you or your company, fear not! Health Revenue Services is here to help. We provide industry leading EHR products and innovative software services. Give us a call today to learn more at 305-576-9999.